Follett, Inc.
Follett, Inc.
Follett, Inc.
Follett, Inc.
Follett, Inc.
Follett, Inc.
Follett, Inc.
Follett, Inc.

Creating a Dynamic Workplace that Unites People and Drives Business

Follett, Inc., Westchester, IL

Follett, the leading provider of technology services and content to both K-12 schools and universities worldwide, consolidated and relocated its headquarters to transform its business and leverage digital technologies impacting the educational landscape. Focused on strengthening culture, communication and idea-sharing, Follett’s new collaborative workplace will empower the organization to succeed as it shifts from its historical focus on books to digital learning assets.

The new headquarters consolidates Follett’s previously separate facilities into a more centralized and cohesive workforce that has improved employee satisfaction for all generations and functions in the organization by nearly 40%. Additionally, frequency of interaction with teammates is up 39% and the speed of communications with colleagues is 15% faster. The headquarters arranges workplace settings into “neighborhoods” and a centrally located hub is featured on each floor creating a collaborative work environment and group meeting space. Universal access to views and natural light has also been recognized by 85% of Follett employees as an improved feature of the new headquarters.


We sought an environment that could not just contain how work gets done, but be a catalyst (to evolve) the business.

– Mary Lee Schneider,  Former Follett CEO


138%

Overall satisfaction with the workplace has grown by 38% and has improved for all generations and functions in the organization

61%

of Follett employees say they’re happier in the new workplace than the previous

39%

Frequency of interaction with teammates is up 39%